Send Hi to 8796441800: How to Check PF Balance on WhatsApp

Your salary slip says ₹3,600 went to your PF this month. Did it actually reach your account? Until now, finding out meant remembering a UAN password and fighting the EPFO portal.

From 1 November 2026, you can ask on WhatsApp instead. EPFO's verified number is +91 8796441800, and the chat starts with one word: "Hi" (Mint).

Quick answer

• Save +91 8796441800, open WhatsApp and send "Hi" from the mobile number linked to your UAN.
• Pick a language, then choose PF balance, last five transactions or passbook download.
• Verify with the OTP sent to your registered mobile, and the details appear in the chat.
• WhatsApp is for checking only. Withdrawals and transfers still go through EPFO's usual channels.

This is general education about a government service, not financial advice; for decisions about your PF savings, check with EPFO or a qualified adviser.

What is the EPFO WhatsApp service?

It is an official EPFO chatbot on WhatsApp that shows your PF balance, your latest five transactions and your passbook, without logging in to the member portal.

Labour Minister Mansukh Mandaviya launched it at EPFO's 74th Foundation Day in New Delhi, and the government's own release says it will "reduce the need to visit EPFO offices" (PIB).

The service covers four things:

• PF balance in your account
• Your last five transactions, including contributions and withdrawals
• Your EPF passbook
• Help with requirements under the Pradhan Mantri Viksit Bharat Rozgar Yojana (PMVBRY)

That is a big audience. EPFO serves about 8 crore contributory members and 85 lakh pensioners, and it looks after a retirement corpus of nearly ₹32 lakh crore, the same PIB release says.

How to check PF balance on WhatsApp, step by step

Send "Hi" to +91 8796441800 from your UAN-linked mobile, choose a language, pick "PF balance", enter the OTP, and your balance shows up in the chat.

Here is the full flow, as laid out by Mint:

1. Save 8796441800 as a contact, or search for it directly inside WhatsApp.
2. Open the chat and send "Hi".
3. Choose your preferred language when the bot asks.
4. Pick a service from the menu: PF balance, last five transactions, passbook, or change language.
5. Enter the OTP sent to the mobile number registered with your UAN.
6. If you have more than one PF account, select the right one when prompted.

Prefer not to type a number? EPFO has also shared a QR code that opens the same chat. The QR code is just a shortcut, so you still have to finish the OTP check.

Use the phone number that is linked to your UAN. If you message from a different number, the verification step is where it will fail.

Can you check your last five PF transactions on WhatsApp?

Yes, the menu has a separate option that lists your five most recent PF entries, which is the fastest way to see whether this month's contribution was credited.

Mint gives a simple example: on a basic salary of ₹30,000, a 12% employee contribution works out to ₹3,600 a month. The transaction list lets you check that this amount was actually recorded.

Bar chart: ₹30,000 basic salary and ₹3,600 monthly employee PF contribution at 12%

Source: Mint

If an entry is missing for a month when your salary slip shows a PF deduction, that is the moment to raise it with your employer's HR or payroll team.

What most guides miss: the chat shows only five entries, so a monthly check catches a missed credit, while checking once a year does not. Five entries cover less than half a year of monthly contributions, so for a full-year review you still need the downloadable passbook.

How do you download the EPF passbook on WhatsApp?

Choose the passbook option in the same chat, complete the OTP check, and select your PF account if asked; the bot then gives you the passbook.

The passbook records what you and your employer have paid into your provident fund, so it is the document to keep if you ever need to prove contributions, as the Economic Times explains.

Keep the limits in mind. The service gives account information. The ministry's announcement does not say that withdrawals or transfers can be done through it, as Business Standard points out. For those, keep using the member portal and other official routes.

What if the OTP does not arrive or the chat does not work?

Check that you are messaging from the UAN-linked number, wait and retry, and fall back to the EPFO portal if the bot still fails, since early glitches have been reported.

Because the service is new, some users have reported trouble receiving OTPs and reaching the chatbot's services, per Mint.

Safety matters more than speed here. Fake "EPFO" numbers and links are an easy scam to run on WhatsApp. A few rules:

• Use only the verified number EPFO has published.
• Never share your UAN password, ATM PIN, bank passwords or OTP with anyone who calls or messages claiming to be EPFO.
• Do not click links from unknown contacts that promise faster PF money.

What else did EPFO launch on 1 November?

EPFO also started settling small inoperative PF accounts automatically, so members with Aadhaar-verified dormant accounts holding up to ₹1,000 will get the money without filing a claim.

About one lakh accounts holding ₹5 crore in total are expected to benefit, according to the PIB release. EPFO will run the identity and bank-account checks and then transfer the dues.

The same release says the average claim settlement time fell to 2.57 days in October 2026.

An account usually turns inoperative when no contribution comes in for 3 years after retirement, after a permanent move abroad, or after the member's death, the Economic Times notes. If you are still working and have an old PF account, you can move it into your current one.

FAQs

What is the EPFO WhatsApp number to check PF balance?

EPFO's verified WhatsApp number is +91 8796441800. Send "Hi" from the mobile number registered with your UAN to start.

Can I check my PF balance on WhatsApp without a UAN password?

Yes. The chatbot verifies you with an OTP sent to your UAN-linked mobile, so you do not need to log in to the member portal.

Can I withdraw PF money through WhatsApp?

No. The service shows your balance, last five transactions and passbook. The launch announcement does not include withdrawals or transfers, so use EPFO's official portal for those.

Is the EPFO WhatsApp service free?

EPFO has not announced any fee for it. It works like any normal WhatsApp chat on your phone.

Expert review: pending.

This article is for education only and is not investment, tax or legal advice. Rules can change; confirm details on EPFO's official channels before acting.

Related reading

• 3% of PF Inflows in Startups? How EPFO Invests Your PF Money
• ₹10 Lakh in NPS at 35? You Can Take Out Only ₹2 Lakh
• Up to 2% of Turnover: Social Security for Gig Workers in India

Sources

• Mint: EPFO WhatsApp Services number: Guide to check online EPF balance, last 5 transactions; download passbook
• PIB: EPFO's 74-Year Journey Built on Trust, Service and Commitment to Workers
• The Economic Times: EPFO's WhatsApp service: You can check EPF balance, view last 5 transactions and download passbook
• Business Standard: EPFO launches WhatsApp facility for PF balance, passbook and transactions